Europe’s biggest airline, Ryanair, is facing enforcement action from the the Civil Aviation Authority, Britain’s aviation regulator, for “persistently misleading” (pdf) passengers about their compensation rights following the cancellation of around 20,000 flights. Yesterday (Sept. 27), Ryanair canceled 18,000 flights, on top of the 2,000 announced last week, because it didn’t properly schedule time off…

via Europe’s biggest airline faces legal action over “misleading” people on flight cancellation compensation rights — Quartz

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